Privacy policy

Thank you for placing your trust in Ghamieh.

Guided by this trust, we are committed to being entirely transparent about our privacy practices and the measures we take to safeguard your personal information. Our policy is outlined below:

Data Protection

We ensure to protect all data shared by our registered guests. However, please note that we cannot secure your data if your personal password is shared with unauthorized individuals.

We strictly prevent any unauthorized access to your information, except for the essential data required to complete purchase transactions with banks or trusted shipping partners.

Privacy and Confidentiality Statement

We understand and respect your concerns regarding the privacy of your data. This policy has been prepared to clarify the types of information we gather when you visit our website and how we manage it.

When You Connect with Us

Every piece of information you provide will be treated with absolute confidentiality. The forms submitted directly on our website collect details that help us refine your experience. Any information you share will be used solely to respond to your inquiries, feedback, or requests, whether through this website or any of its designated channels.

Third-Party Disclosure

We will never sell, rent, or disclose your personal information to any third party outside this platform. Your information will only be shared if ordered to do so by a judicial or legal authority.

Browsing the Website

This platform was not designed to quietly or covertly gather your personal data. Any information entered or gathered while you browse this website is utilized exclusively to complete and fulfill your requests and orders.

Internet Protocol (IP) Address

Our hosting server automatically notes your Internet Protocol (IP) address, the date and time of your visit, the type of internet browser you use, and the URL of any external website that directed you to us.

Online Surveys

The surveys we conduct directly on our network allow us to collect specific insights, such as your thoughts and feedback regarding our website. Your responses are incredibly valuable to us and are deeply appreciated, as they help us elevate our services. You always maintain complete freedom to share or withhold this information.

Use of Cookies

Like most e-commerce platforms, Ghamieh uses cookies and similar tools to enhance your experience and ensure the website operates seamlessly.

The cookies we use fall into two categories:

  • Essential Cookies: These are vital for the website to function properly, enabling core features like managing your shopping cart, securing your login, and processing orders. They cannot be disabled.

  • Analytics & Marketing Cookies: These help us understand how visitors interact with our platform, measure the performance of our campaigns, and present content or tailored invitations that align with your interests. These cookies are never activated without your prior consent.

You can manage your cookie preferences or update them at any time through your browser settings or via the consent tools available on our website.

Links to External Websites

Our platform may feature links to external websites or third-party advertisements. We do not assume responsibility for the data collection methods practiced by those external platforms. We kindly encourage you to review the privacy policies and content of any external site you visit through our links.

Please note that we may engage third-party advertising companies to display tailored ads during your visit. These companies may use generalized insights about your visits to this and other websites (excluding your name, address, email, or telephone number) to share advertisements about products or services that may interest you.

Disclosure of Information

We will maintain the strict privacy and confidentiality of all personal data we receive at all times. This information will not be shared unless mandated by law, or when we believe in good faith that such an action is necessary to respond to legal regulations, or to protect and defend the property rights of this website and its beneficiaries.

Data Required for Transactions

Whenever we require personal data from you, we will explicitly ask you to provide it voluntarily. This information helps us stay in touch with you and fulfill your requests smoothly wherever possible.

The data you share will never be sold to a third party for their independent marketing purposes without your prior written approval, unless it is handled as part of aggregated, anonymous data used solely for statistical research, ensuring it cannot be linked back to identify you personally.

Use of User Information

We may collaborate with trusted third-party companies and individuals (Service Providers) to facilitate our business, provide services on our behalf, or assist us in analyzing how our platform is used.

These partners have access to your personal information strictly to perform these dedicated tasks on our behalf, and they are legally bound not to disclose or use it for any other purpose.

Amendments to the Privacy Policy

We reserve the right to refine or update the terms of this privacy policy whenever necessary and appropriate. Should any changes occur, we will notify you through our available communication channels.

Information Security

Keeping your personal information secure and blocking unauthorized access is a paramount priority for us. To fulfill this promise, we take all essential steps and administrative measures required to shield your data.

Limitation of Liability

Our platform is absolved of liability if your personal account is compromised or breached due to external factors beyond our control. Should you notice any unusual activity, please notify our customer care team immediately so we can assist you in taking the necessary protective steps.

Privacy Policy Updates

We may update our privacy practices in the future. We will keep you informed of these changes through our communication channels. Please note that continuing to use our website after a notification date serves as your kind acceptance of the updated privacy policy.

A Final Note

Your peace of mind and your concerns regarding the privacy of your data are of the importance to us. We have designed this entire policy to ensure that your trust in Ghamieh is always honored and protected.